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Tourism Protocols for the Management of COVID Positive Guests

Cayman Islands Government
Published: November 18 2021
Last Updated: January 6, 2022

20 November 2021 marks the date for Transition to Phase 4 of the Cayman Islands National Border Reopening Plan. In Phase 4 mandatory quarantine is removed for travellers that are:


  • Fully vaccinated with an approved vaccine and have a securely verifiable vaccination record
  • Fully vaccinated with an approved vaccine but have a non-securely verifiable vaccination record, and who have travelled from and for a minimum of two weeks been resident in country with a vaccination rate that is higher than 60% for one dose of an approved vaccine
  • Children under the age of 18 with one dose of an approved vaccine who travel from a country where they are considered fully vaccinated with only one dose.


Travellers in the above category are required to undergo a total of three Antigen detecting Rapid Diagnostic Tests (lateral flow tests, LFT) each one taken on days 2, 5, and 10 after arrival on day 0. Any traveller who tests positive during their trip will be required to isolate. This document outlines the protocols for the management of guests in tourism accommodations who test positive for COVID-19 during their stay.

Any guest of tourism accommodations that test positive for COVID-19 are required to go into immediate isolation and are subject to the instructions of the Medical Officer of Health. There are specific requirements that all guests are expected to observe whilst they are in isolation. Tourism accommodations are to assist in ensuring that guests in isolation are able to abide by these requirements. This is done through the services provided, the physical layout of facilities and the systems and protocols that the facility implement to monitor and manage persons in quarantine.


Isolation Requirements and Accommodation Services and Operations

Below are the requirements that all guests are expected to abide by whilst they are in isolation: 

  • Isolation Period: COVID positive guests are required to isolate for 14 days and until they have returned a negative PCR test and are released by the Medical Officer of Health.
  • Travel Cohort: All primary contacts of the positives are required to immediately isolate and remain in isolation with the primary contact until released by the Medical Officer of Health.
  • Visitation: Guests in isolation are not allowed to have any visitation or direct in person contact with any member of the community, hotel staff, or other isolation groups or persons outside of their immediate isolation group.
  • Exit PCR Test: Prior to being released from isolation, all guests are required to undergo a PCR test on a day and time as specified by Public Health and will be advised when they can be released.
  • Isolation Agreement: All guests in isolation are required to sign a participation agreement indicating they understand and agree to the isolation requirements.

Tourism Accommodation providers should design their service delivery systems and operations to accommodate guests who may require extended stays due to isolation. This includes the ability to provide for the specific needs of guests who are in isolation. Systems should also be designed in a way that enable the safe operations and mitigate the spread of COVID-19 amongst guests and staff.

For more, visit the website for the Department of Tourism or download the full guidance document below.


Download Guidance

Tags: Industry Guidance