Medical Questions
If you have further medical questions, many resources are available on this website and on www.hsa.ky/coronavirus.
If you can't find what you're looking for or have a question about your specific situation, contact your General Practitioner or the 24-hour Flu Hotline on 1-800-534-8600 or 925-6327 (Flow) or 947-3077 (Digicel), or email flu@hsa.ky.
If you have a medical emergency, dial 911.
Breaches of Regulations & Quarantine
To report breaches of Regulations made under the Public Health Law, you may submit anonymous tips to the RCIPS on their website here or through their app here.
The public can call 943-7233 (943 SAFE) to report a suspected quarantine breach. The hotline will be monitored 24 hours a day 7 days a week by the Travel Cayman team.
Mental Wellbeing
It is okay to not be okay, but please try not to panic. Caring professionals are here for you. Call 1-800-534-6463 (MIND) Monday to Friday, 9am to 5pm to talk to our Mental Health Hotline.
Human Services
For non-critical services provided by the Department of Children and Family Services, email DCFS@gov.ky or call 916-2837 or 926-6853 in Grand Cayman and 929-7932 in Cayman Brac Monday to Friday, 8:30am to 5pm.
Child Protection & Domestic Abuse
For critical services, including child protection and domestic abuse, by the Multi-Agency Safeguarding Hub (M.A.S.H), call 1-800-534-2273 or 945-0545 or email MASH@gov.ky.
Older Persons
For critical services support for protection and support of the elderly, call 1-800-534-2222 or email dcfselderlyservices@gov.ky.
Older persons may reach out to 1-800-534-2222 for support, to connect with people, and to find out about volunteers and other services.
Emergencies
For emergencies, dial 911.
Financial Assistance
For matters relating to support from the Needs Assessment Unit, email NAUInfo@gov.ky or speak to a representative Monday to Thursday, 9am to 1pm using a system which assigns a group of numbers for calls based on the first letter of a surname.
Last names A-K:
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Last names L-Z:
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The Ministry of Community Affairs accepted applications for temporary food assistance from non-Caymanians. Qualifying Work Permit holders should complete and submit this COVID-19 Support Application Form. For more information, call 244-8000 Monday to Friday, 10am to 4pm or email CIGCOVIDSupport@gov.ky.
Resilience Cayman is accepting requests for financial assistance and food support. To submit a request persons should visit resilience.ky. For more information, email info@resilience.ky or call 925-7352.
Read More: Guidance for Financial Assistance.
Cayman Islands Crisis Centre
The Cayman Islands Crisis Centre (CICC) is a non-Governmental charitable organisation that provides services and programmes focusing on domestic and sexual abuse.
Call the 24-hour Crisis Line on 1-800-534-2422 or 943-2422 or email info@cicc.ky if you are being hurt by your partner, or you suspect someone you know is. Clients access the CICC safe shelter programme through the 24-hour Crisis Line and women and their children may live at the home for up to 60 days.
If you are in distress, or think you are in danger of hurting yourself or someone else, including a child, and just need someone to talk to, call the 24-hour Crisis Line. This Crisis Line serves the entire Cayman public, men, women and children.
Dial 911 if you are experiencing an emergency that puts you, your loved one or others in immediate danger.
Travel Helpline
If you need help returning home to Cayman, contact the Travel Cayman team.
Contact Travel Cayman
Call: +1 345-743-8463 (8:30am – 5:00pm, Monday – Friday)
Email: TravelCayman@gov.ky
Department of Labour & Pensions
The DLP will make every effort to work with employers and employees to ensure the proper observance of the Labour Law and its Regulations, which establish required minimum standards.
Call 945-8960 or email DLP@gov.ky if you require additional information or assistance.
Workforce Opportunities and Residency Cayman (WORC)
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WhatsApp 925-7199
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Main Call Centre 945-9672 or toll free 1-800-534-9672
- Email WORC@gov.ky
Employment services for Caymanian job seekers:
- Main Call Centre 945-9672 or toll free 1-800-534-9672
- Rohan Webster 244-4026 or rohan.webster@gov.ky
- Felipe Terc 244-4026 or felipe.terc@gov.ky
- Priscilla Powery-Livingston 244-4021 or priscilla.powery-livingston@gov.ky
- Shantannia Bryan shantannia.bryan@gov.ky
Assistance with JobsCayman registration or posting job ads:
- Call 925-9639
- Visit www.worc.gov.ky to download "How To" self help guides
Finance (refunds and payments):
- Donovan McCoy 244-3355 or Lisa Ritch 244-2058
- Email IMM-ACCTS-PAYABLE@gov.ky
Training and development opportunities
- Passport2Success - Paul Puckerin, 925-5827 or paul.puckerin@gov.ky
- National Training & Development or Ready2WorkKY - Dianne Conolly, 925-7230 or dianne.conolly@gov.ky
Work Permits, Caymanian Status & Permanent Residency:
- Whatsapp 925-7199
- Main Call Centre 945-9672 or toll free 1-800-534-9672
- WORCAdministration@gov.ky
- Complaints worccomplaints@gov.ky
You may also post or send a direct message on www.facebook.com/worccayman.
Centre for Business Development
Providing training and support to small and medium sized enterprises in business continuity, conducting business impact analysis, social media marketing and other services.
For more information or to make a virtual or teleconference appointment, email CICBD@gov.ky or call 244-8009 Monday to Friday, 8:30am to 5pm.
More Questions?
Visit our FAQs page.