In The Business & Commerce F.A.Qs
This section covers questions relating to the business and commerce in regards to COVID-19 in Grand Cayman only. Click the links below to skip to the relevant questions or scroll down to read more:
- When am I allowed to go to the supermarket?
- When can I go to a money remittance service?
- Will commercial shipping be impacted by COVID-19?
- Do we have enough food and other essential supplies in the Cayman Islands?
- Do you have any further business guidance?
- I own a restaurant. What food safety protocols should I be following?
- Are Staycations permitted?
When am I allowed to go to the supermarket?
As of 21 June at 4:30am, there are no surname restrictions in the Cayman Islands.
All persons are allowed to go to the supermarket on any day of the week during normal operating hours.
As of 25 August, masks or cloth face coverings may be worn. In some public places you must wear a mask or face covering. These include healthcare facilities, residential care home facilities, airports, taxis, omnibuses and any other place deemed so by the Medical Officer for Health. You may choose to or choose not to wear masks or face coverings in other locations. If you are indoors a public place and wish to wear a mask or cloth face covering, you cannot be denied entry by the owner or operator.
As of 19 July, there is a 3 feet physical distancing rule in public places. Wearing of masks or cloth face coverings is required by law while indoors and in most public places in Grand Cayman and Cayman Brac, and all public places on all three islands.
It is still recommended that only one member of your household attend supermarkets in order to shop for your family. We strongly discourage taking children to the supermarkets, especially children under the age of 2 who cannot manage a mask or cloth face covering.
As of 21 June, most supermarkets will be back to normal operating hours. Some locations have maintained their front of line service for senior citizens, disabled persons and pregnant women during normal hours of operation.
When can I go to a money remittance service?
As of 21 June at 4:30am, money remittance services will no longer be subject to surname restrictions. All persons can go for money remittance services on any day of the week during normal operating hours.
All companies operating these services have been required to utilise a pre-booking appointment system, which is limited to 15 appointments per cashier, per hour. Each customer must provide a valid confirmation of his/her appointment before completing a transaction.
Individual locations are required to operate with strict physical distancing measures and wearing of masks or cloth face coverings, where unable to physically distance, in accordance with Regulations under the Public Health Law. Some services at retail locations may continue to utilise separate entrances to ensure adequate crowd control.
Will commercial shipping be impacted by COVID-19?
Cargo sent by air and sea is not impacted by the closure of airports and sea ports to international passengers. For more information from the Cayman Islands Shipping Registry read this Cayman Islands Maritime Notice.
Do we have enough food and other essential supplies in the Cayman Islands?
Distributors, supermarkets and fuel suppliers have been advised to stockpile three months’ worth of food and other supplies as they would at the beginning of hurricane season. We are working with overseas distributors to continue and maintain the Islands’ supply for the foreseeable future.
Do you have any further business guidance?
Guidance about employees, leave, severance and pay in available from the Department of Labour and Pensions.
For more general business guidance visit here.
The Cayman Islands Centre for Business Development is also open to provide support to small businesses across the Cayman Islands during this current crisis. The Centre will offer a number of training and coaching sessions, including topics such Smart Measures for Business Continuity, Best Practices for Handling Cash Flow Crisis, Contacting a Business Impact Analysis, Business Model Innovation, and Social Media Marketing. Through the training and coaching sessions, the Centre will also work with small businesses to help them be in a position to renegotiate existing loans with commercial banks or to request and access a period of moratorium on loans. The Cayman Islands Centre for Business Development is located at Bay Town Plaza, 36 West Bay Road in Grand Cayman. For more information or to make a virtual or teleconference appointment, email CICBD@gov.ky or call 244-8009 Monday to Friday, 8:30am to 5pm.
I own a restaurant. What food safety protocols should I be following?
Business establishments must have the necessary food safety and sanitary protocols in place and seek advice from the Public Health Department where needed. As of Sunday, 5 July, restaurants are able to offer indoor and outdoor/patio dining services.
As of Sunday, 19 July, if offered at your establishment, dancing and karaoke are allowed only where customers can maintain a three feet distance from each other.
As of Tuesday, 25 August, restaurants and bars may offer full indoor and outdoor services. No business may refuse entry to persons wearing or not wearing a mask or face covering.
Indoor and outdoor table services are allowed within the restaurant's normal operating hours. Food may be collected from restaurants until normal closing times. Delivery services are allowed to operate until normal closing times.
Are Staycations Permitted?
As of 21 June, staycations are permitted.
The new regulations allow for tourism accommodations to reopen and operate under the law and properties can host guests for domestic tourism purposes.
Learn More About Business & Commerce
Visit our business guidance page for more information.